Legal notices, General conditions of sale and General conditions of use of the site wwww.auspadumonde.com
legal information
Editor
The website www.auspadumonde.com is published by the spa du monde company, whose head office is located at 25 BD STALINGRAD, 06300 NICE, registered with the Nice Trade and Companies Register under number 489271403. the intra-community VAT number is FR 36489271403, hereinafter referred to as “Au spa du monde”.
All prices on the website are indicated including VAT.
Tel: 0497120473
Director of publication Carneiro céline.
Host
Site hosted by: OVH
SAS with capital of 10,069,020
RCS Lille Métropole 424 761 419 00045
APE code 26202
VAT number: FR 22 424 761 419
Head office: 2 rue Kellermann - 59100 Roubaix - France.
Tel: 1007 free call from a landline
E-mail : hosting@ml.ovh.net
Graphic design and design: Au spa du monde
General conditions of use of the site
Purpose of the site
au spa du monde, is a website accessible at the address www.auspadumonde.com which aims to sell gift vouchers to non-professional customers and make appointments in beauty salons.
Acceptance of the General Conditions of Use.
Access to the site www.auspadumonde.com is subject to the user's unreserved acceptance of these General Terms and Conditions of Use, which takes place during the first online connection.
Au spa du monde reserves the right to modify its General Conditions of Use at any time. The new General Conditions of Use will be published on the website www.auspadumonde.com and will come into force from the date they are posted online. It is therefore up to the user to check at each new connection the existence of new clauses in the General Conditions of Use and the General Conditions of Sale.
I. Personal data and cookies
The user is invited to consult the dedicated page: policy for the management of personal data and cookies , intended to inform him about the management of his personal data and the cookies used within the framework of the site www.auspadumonde.com
II. Intellectual property
All content on the site www.auspadumonde.com and in particular the texts, brands, drawings, visuals, photographs, logos, graphic models, etc.) are protected by the laws in force under intellectual property.
They are the full and entire property of the world spa company and/or its partners.
Any reproduction, representation, and in general, any unauthorized use of the site and its contents by any process whatsoever and on any medium whatsoever, is therefore strictly prohibited and constitutes an infringement engaging the criminal and civil liability of the user.
The User is therefore prohibited from using, distributing or reproducing all or part of the site, without express agreement issued by Au spa du monde.
Any hypertext link to the site www.auspadumonde.com must be subject to prior written authorization from Au spa du monde, which declines all responsibility for the content of sites linked to the site www.auspadumonde.com and more generally because of these links.
The website www.auspadumonde.com may offer links to other websites or other sources of information managed by partner sites.
Given the constant evolution of these sites, Au spa du monde cannot exercise control over these partner services and these external sources, and makes no commitment as to the availability and content of these sites and external sources.
Au spa du monde declines all responsibility for the content, advertising, products, services or any other material available on or from these sites or external sources.
Au spa du monde also declines all responsibility for damage or loss, proven or alleged, resulting from or in connection with the use, or with the fact of having trusted the content, goods or services available on these partner services or external sources.
III. User Behavior
The User is prohibited from publishing on the Site, by any means:
Any offensive content, contrary to good morals, tortious, illegal or infringing on the privacy of a person,
Any advertising element in any form whatsoever,
Any viral content or computer program.
The User is prohibited from interfering with the proper functioning of the Site, in particular by creating saturation, flooding the server, saturating the messaging system or even violating the security and authentication measures of the Site.
Au spa du monde cannot be held responsible for the actions of the User on its Site.
In the event that the User behaves contrary to these General Conditions of Use, Au spa du monde may, at any time and without notice, terminate the use of the Site by the User in question and delete any comments. contrary to these General Conditions of Use.
Au spa du monde reserves the right to claim from the User any damages and interest relating to the prejudice suffered as a result of the User's actions.
IV. Reviews management
Au spa du monde has established rules for the collection, moderation and restitution of opinions.
These rules can be consulted in particular when collecting the opinion. The User (hereinafter "the Author of the review") certifies:
Be a natural person
Not be in a conflict of interest situation
Have personally had the consumer experience for which he is filing a review
Reviews that do not meet these criteria will be rejected.
Au spa du monde reserves the right to contact the Author of the review for the purpose of verifying the authenticity of the review and requesting additional information.
Opinions are collected from customers who have purchased a product in store or on the website www.auspadumonde.com
No consideration is provided for the filing of the notice.
V. Site management
For the proper management of the site, Au spa du monde may at any time:
suspend, interrupt or limit access to all or part of the site, reserve access to the site, or to certain parts of the site, to a specific category of Internet user;
delete any information that could disrupt its operation or contravene national or international laws,
suspend the site in order to carry out updates.
VI. Responsibility
Au spa du monde declines all responsibility in the event of:
direct or indirect damage caused to the user, whatever its nature, resulting from the content, access, or use of the site www.auspadumonde.com interruption or temporary inability to access the site www.auspadumonde.com for technical maintenance operations, updating the site or due to technical problems, whatever their origin and provenance.
abnormal use or illicit exploitation of the site www.auspadumonde.com . The User is entirely responsible for his equipment connecting to the site and must take all appropriate measures to protect his equipment and his own data, in particular from viral attacks via the Internet. The User is also solely responsible for the sites and data he consults.
Au spa du monde cannot be held responsible in the event of legal proceedings against the User due to:
the use of the site or any service accessible via the Internet;
non-compliance by the User with these general conditions.
Au spa du monde will make every effort to remove any comments from Users that are offensive, contrary to morality or deemed unsuitable with regard to these General Terms and Conditions of Use.
VII. Applicable right
This site and the conditions of use are governed by French law. The French courts have territorial jurisdiction to hear any dispute relating to the content and use of the site.
VIII. Requests
For any question, information on the products presented on the site, or concerning the site itself, you can leave a message at the address on the site link "contact".
Terms of Sales
Preamble
The applicable General Conditions of Sale are those in force on the day of validation of the order.
They apply without restriction or reservation to all sales made by Au spa du monde to non-professional buyers wishing to make an appointment or purchase a gift voucher offered for sale by Au spa du monde on its merchant site. , www.auspadumonde.com, published by the company Au spa du monde, whose head office is located at 25 BD STALINGRAD, 06300 NICE, registered with the Nice Trade and Companies Register under number 489271403. represented by Mrs. Carneiro céline in her capacity as Chairman. These conditions apply to the exclusion of all other conditions, and in particular those applicable to in-store sales. They are accessible at any time on this merchant site and will prevail, if necessary, over any other version or any other contradictory document.
Any order for a gift voucher on the merchant site presupposes the consultation and express acceptance, before any purchase, of these General Conditions of Sale as well as the General Conditions of Use, without however this acceptance being conditioned by a handwritten signature of the part of the customer.
The products presented on the merchant site are offered for sale for the following territories: Metropolitan France and Corsica.
I. Purpose
The purpose of these General Terms and Conditions of Sale is, on the one hand, to inform any potential customer of the terms and conditions under which Au spa du monde sells and sends gift vouchers, on the other hand, to define the rights and obligations of the Parties in the context of the sale of gift vouchers by Au spa du monde to the consumer, on the merchant site, www.auspadumonde.com
II. Products
In accordance with Article L. 111-1 of the Consumer Code, Au spa du monde communicates in a readable and understandable manner to the customer, prior to his order, the essential characteristics of the product(s) he wishes to order.
III. Terms of the order
How to order a gift voucher:
Any gift voucher order is linked to the unreserved acceptance of these General Terms and Conditions of Sale. The customer will be asked to validate them before any purchase. Before the start of the order, the customer is informed of the means of payment accepted. To be able to make a purchase, any customer must first proceed to the identification phase whether he is a new customer or a customer already registered. No promotional offer is applicable for the purchase of a gift voucher.
It is up to the customer to select the model of gift voucher he wishes to order, and to enter the name and first name of the recipient of the gift voucher, the e-mail address to which the gift voucher must be sent. The customer has the option of writing a personalized message. In this case, the written text must not be contrary to public order and morality or contravene the intellectual property rights of a third party. Au spa du monde reserves the right to refuse the message in the event that the terms chosen by the client do not respect these conditions. Before validating his order, the customer has the possibility of previewing his gift card and modifying it if he wishes. Finally, the customer chooses his billing address and is informed of his right of withdrawal and the terms relating thereto. At the time of the order and before any purchase, the customer must first click on the following mention “Order with payment obligation”. When the order is definitively confirmed, the customer declares to accept it in its entirety and this order becomes irrevocable. The customer then communicates the information relating to his mode of payment and Au spa du monde definitively registers the order. As soon as the order is registered, the electronic ticket and order confirmation, equivalent to an order form that the customer can print, are sent to the customer's email address, subject to the validity of the address. email provided by the customer, failing which Au spa du monde cannot be held responsible in the event of non-receipt of the said confirmation email. The gift voucher will be sent within 48 hours, it will no longer be modifiable or cancellable, no refund can be made.
IV. Prices
The sale prices of online services on the Au spa du monde merchant site, are indicated in Euros (€), are those in force at the time the customer views the product before placing the order. They may otherwise be changed at any time. Prices do not include shipping costs as these are free. The prices include the value added tax (VAT) applicable on the day of the order and any change in the applicable rate will be automatically passed on to the price sold by Au spa du monde on its merchant site.
V.Payment
The price of the purchased gift vouchers is recalled on the order confirmation.
Payment by the customer is made by credit card or Paypal
Payment by credit card is made via the secure solution of the “Lyra or Paypal” payment service. Payment security is based on customer authentication and data confidentiality. To ensure this security, "Lyra" and "Paypal" use proven cryptography techniques and comply with the various banking regulations applicable in France. As part of payment security, the customer may be asked for additional information related to the 3D Secure service. All data entered by the Customer when paying by credit card is immediately encrypted using the SSL protocol and stored on the "Lyra" or "Paypal" server. . In order to protect the customer against any intrusion, credit card numbers are processed by "Lyra" or "Paypal" and are not stored on Au qpa du monde's computer servers, only a sample of the information is kept in order to allow the customer to identify his card.
The bank cards accepted on the Au spa du monde merchant site are cards from the European Union and of the type: Carte bleu / Visa / Mastercard. Discover / American Express / Aurore / Cofinoga or Privilege / 4 Stars (Via PayPal)
Following the validation of the payment, the Customer will receive an order confirmation by check containing the information of the order.
Payment by PayPal is made via the secure PayPal website to which the Customer will be redirected when validating the order. If the Customer does not have a PayPal account, he must register before being able to make payment directly on said site. Once the payment has been validated, the order will be processed by Au spa du monde.
For payments made by PayPal or Lyra, Au spa du monde has, at no time, access to the bank details of its Customers.
VI. Delivery
Gift vouchers purchased will be sent by email worldwide and within an average of 24 to 48 working hours from receipt of the means of payment, by email to the address indicated by the customer when ordering on the merchant site.
Transfer of ownership
The transfer of ownership of the products sold, to the benefit of the customer, will only be carried out after full payment of the price by the latter, namely after taking into account the payment by credit card or after cashing the check. In accordance with the provisions of articles 1316 and following of the Civil Code, the fact of placing an order electronically has between the parties a legal value identical to traditional written proof; the existence of the identifier and the confidential code being deemed sufficient to verify the source and the authenticity of each transaction on the Internet.
Personal data and cookies
The customer is invited to consult the dedicated page: Policy for the management of personal data and cookies , intended to inform him about the management of his personal data and the cookies used within the framework of the merchant site, www.auspadumonde.com
XII. Intellectual property
This commercial site and all its elements therein as well as their compilation and formatting are the property of Au spa du monde. The customer is therefore prohibited from distributing or reproducing the merchant site, in whole or in part, or in any form whatsoever. The Au spa du monde company is the owner of the Au spa du monde trademark regularly filed with the INPI and reserves the right to seek damages and any other form of recourse in the event of infringement, in any form whatsoever. either, to its intellectual property rights.
XIII. Capacity
Prior to his order, the customer acknowledges having full legal capacity allowing him to engage under these conditions. In the event that an order is made by a person who does not have the said legal capacity, the order will be maintained and should be honored by the legal representatives of the incapable person who undertake to do so.
XIV. Complaint
Au spa du monde makes every effort to give complete satisfaction to the client. Customer Service is at the customer's disposal to provide information and handle any complaints:
By mail: At the spa du monde 25 boulevard stalingrad 06300 nice - France
By email: In the "contact" tab via our website
By phone: 0497120473 during the opening hours of the service indicated in the “Contact us” section of the Au spa du monde merchant site.
XV. Applicable law - Language
This agreement is subject to French law. The language of this contract is French.